The system is programmed to check the opening, closing, take profit and stop loss levels every 15 minutes.
It may happen, therefore, that the level has been touched but the system has not yet updated the signal status. The update will take place within the next 15 minutes.
So, for example, do not worry if the financial instrument object of the signal has touched and passed the take profit or the stop loss but you do not yet see the closing among your closed signals. You will see it at the next system update.
However, our help desk service is available to help you and update the closure in real time.